Q-Sure puts our customer needs before any else. Our dedicated team continuously strives to make the insurance process simple, stress free and efficient for all our customers. Our aim is to provide an insurance program that allows your business to be always a step ahead. This is achieved through delivering a cost-effective robust program that protects and grows with your business. No one shape fits all and sometimes “thinking outside of the box” through effective collaboration is necessary to deliver a needs-based solution for our customers. Q-Sure thrives on creative thinking not just at the time of placement of the insurance, but at claims time when it really matters. Q-Sure has delivered amazing claims results for our customers and will continue to do so through our deliverance of tailored solutions.
Q-Sure strives to shapes a better future for all our stakeholders through customer commitment, being authentic, collective ingenuity and being answerable.
Melissa joined Q-Sure as a Director in mid-2015. She has more than 25 years of experience in the insurance industry holding senior positions in broking and underwriting firms. Melissa is extremely well regarded within the insurance industry and by her peers. For several years Melissa was (and still is) recognised as one of Australia best business development professionals. Displaying a unique ability to take highly complex situations and delivering multi-faceted needs-based solutions. Ensuring the right results throughout the entire insurance processes including claims solutions.
Melissa undertook the challenge of operating her own business as she strongly believes “clients” deserve true authenticity. Melissa’s motivation is to future proof our client’s businesses through advice-driven solutions and meaningful actions. Advice whereby the primary focus is what works for the clients. This advice is delivered through a one size does not fit all model whereby the provision of transparent risk mitigation options is paramount.
Q-Sure has no place for the growing industry trends to mass market vanilla mass-produced insurances and the deliverance of generic scripted lip service.
Melissa’s greatest attributes are her drive, commitment and accountability. Melissa is a strong believer in diversity and is the branch director for Business in Heels.
Amy has had more than 20 years of experience within the Commercial Insurance Industry at a broking, underwriting and claims level. Her first and foremost passion is forming a long-standing Trusted Advisor relationship with our clients.
Amy has the skill set to build a tailored Insurance Business Solution to suit your business requirements to ensure in the event of a claim you have the most suitable program to have your business back up and running with minimal interruption.
Amy is known for going over and beyond by providing the best service and has been recognised as the Queensland Young Broker of the Year finalist. She enjoys travelling the country meeting new and existing clients that range from Not for Profit Organisations, Indigenous Community Health Sector, Property Sector, Trades and Manufacturing to White Collar Professionals.
A proven track record of combining strong product knowledge with excellent negotiation skills to identify and maximise key coverage’s and deliver results in high-pressured target-based environments. Amy’s undertaking is not just to provide financial risk solutions but to assist in the growth and development of your business.